Lower Cross Start a conversation

What we do

Eight levers.
One team.

Strategy, media, creative, lifecycle, profit, and intelligence, all unified around contribution margin and profit.

Discuss your growth plan ↗

01

Performance media & acquisition

Are we buying customers the business can afford?

Meta, Google, TikTok, retail media, and emerging channels, run against payback rather than platform-reported ROAS. Cold-traffic acquisition with discipline; spend moves weekly, at the speed of the signal.

+Channel strategy and investment discipline
+Cold-traffic acquisition and audience architecture
+Independent attribution and incrementality reads
+Weekly allocation against contribution

02

Creative strategy & production

Does the work sell, and do we know why?

Distinctive, repeatable, commercially effective creative organized by customer tension, promise, proof, format, and offer. A learning system that survives the campaign, not a volume game.

+Messaging, concept, and offer architecture
+Performance creative production and testing rhythm
+Creative taxonomy and reusable learning
+Landing and conversion experience

03

Competitive insight & analysis

Where is the opening in the market?

Competitors’ positioning, advertising, offers, and shopping experiences, studied to find openings for strategy and testing. The findings feed the brief, the media plan, and the offer.

+Positioning and messaging audits
+Ad library and creative research
+Offer, pricing, and promotion benchmarks
+Shopping-experience teardowns

04

Website & product-page design

Does the page keep the ad’s promise?

Sites, landing pages, and product pages that connect the advertising promise to the purchase experience, built to load fast, answer the buying question, and measure cleanly.

+Shopify builds and migrations
+Campaign landing pages
+Product-detail pages that answer the buying question
+Speed, accessibility, and tracking

05

Conversion & profit optimization

Is revenue growth making the business healthier?

Contribution-margin led growth. We put the economics in the brief: offers, order value, pricing, discounting, acquisition cost, and payback reviewed together to define where growth is worth buying.

+Contribution margin and unit economics
+Offer, pricing, and AOV architecture
+Discount and promotion discipline
+Commerce platform and conversion economics

06

Email, SMS & retention

Are we earning the next order?

Flows, campaigns, and segmentation focused on the moments that move repeat purchase and customer value. Klaviyo, Attentive, and the commerce stack, connected to the acquisition promise.

+Lifecycle architecture and segmentation
+Email and SMS program operation
+Retention economics and cohort value
+Post-purchase and subscription design

07

Brand & positioning

Why should the right customer choose you?

Who the brand is for, what it promises, and why it wins, sharpened into messaging every channel can use, from the first ad to the post-purchase email.

+Audience and category definition
+Brand promise and proof points
+Messaging hierarchy for every channel
+Voice and creative guidelines

08

Analytics & measurement

What is true, and what do we do about it?

Live
Medallion cockpit

Medallion assigns every source its job—Shopify for revenue, platform APIs for spend, an independent model for attribution, the P&L for contribution—and puts an operator on the decision.

+One source of truth across systems
+Attribution, MER, and blended reads
+Decision → owner → next review
+Board- and investor-ready reporting

Certified partners

Google Partner
Meta Business Partner
Shopify Partners
Klaviyo Partner

The first 90 days

Momentum from week one. Results that compound.

In the first 90 days we find where profit is leaking, act on the clearest opportunities, and put the reporting and operating rhythm in place to keep the gains coming.

Days 01-30

Make the first moves.

Establish the baseline, identify immediate improvements, and set priorities with leadership.

Days 31-60

Build. Test. Learn.

Put the highest-priority work into market; align media, creative, conversion, and reporting.

Days 61-90

Refine. Focus the investment.

Review the evidence, expand what works, and set the next operating agenda.

Let’s build.

Tell us what you're building, what needs to change, and we’ll take a look.

$2B+Sales generated for brands we’ve worked with
$750M+Media managed against margin
20+Years building and operating
Google PartnerMeta Business PartnerShopify PartnersKlaviyo Partner
Start a conversation

Your next inflection point starts here

I'm reaching out as
As featured in
The Wall Street Journal
The New York Times
Bloomberg
CNBC
Forbes
Fortune
Ad Age
Adweek
Lower Cross Start a conversation
Expertise↗Who we help↗Work↗Medallion↗The firm↗Perspectives↗Start a conversation ↗

What we do

Eight levers.
One team.

Strategy, media, creative, lifecycle, profit, and intelligence, all unified around contribution margin and profit.

Discuss your growth plan ↗
01
Performance media & acquisition
02
Creative strategy & production
03
Competitive insight & analysis
04
Website & product-page design
05
Conversion & profit optimization
06
Email, SMS & retention
07
Brand & positioning
08
Analytics & measurement

01

Performance media & acquisition

Are we buying customers the business can afford?

Meta, Google, TikTok, retail media, and emerging channels, run against payback rather than platform-reported ROAS. Cold-traffic acquisition with discipline; spend moves weekly, at the speed of the signal.

+Channel strategy and investment discipline
+Cold-traffic acquisition and audience architecture
+Independent attribution and incrementality reads
+Weekly allocation against contribution

02

Creative strategy & production

Does the work sell, and do we know why?

Distinctive, repeatable, commercially effective creative organized by customer tension, promise, proof, format, and offer. A learning system that survives the campaign, not a volume game.

+Messaging, concept, and offer architecture
+Performance creative production and testing rhythm
+Creative taxonomy and reusable learning
+Landing and conversion experience

03

Competitive insight & analysis

Where is the opening in the market?

Competitors’ positioning, advertising, offers, and shopping experiences, studied to find openings for strategy and testing. The findings feed the brief, the media plan, and the offer.

+Positioning and messaging audits
+Ad library and creative research
+Offer, pricing, and promotion benchmarks
+Shopping-experience teardowns

04

Website & product-page design

Does the page keep the ad’s promise?

Sites, landing pages, and product pages that connect the advertising promise to the purchase experience, built to load fast, answer the buying question, and measure cleanly.

+Shopify builds and migrations
+Campaign landing pages
+Product-detail pages that answer the buying question
+Speed, accessibility, and tracking

05

Conversion & profit optimization

Is revenue growth making the business healthier?

Contribution-margin led growth. We put the economics in the brief: offers, order value, pricing, discounting, acquisition cost, and payback reviewed together to define where growth is worth buying.

+Contribution margin and unit economics
+Offer, pricing, and AOV architecture
+Discount and promotion discipline
+Commerce platform and conversion economics

06

Email, SMS & retention

Are we earning the next order?

Flows, campaigns, and segmentation focused on the moments that move repeat purchase and customer value. Klaviyo, Attentive, and the commerce stack, connected to the acquisition promise.

+Lifecycle architecture and segmentation
+Email and SMS program operation
+Retention economics and cohort value
+Post-purchase and subscription design

07

Brand & positioning

Why should the right customer choose you?

Who the brand is for, what it promises, and why it wins, sharpened into messaging every channel can use, from the first ad to the post-purchase email.

+Audience and category definition
+Brand promise and proof points
+Messaging hierarchy for every channel
+Voice and creative guidelines

08

Analytics & measurement

What is true, and what do we do about it?

Live
Medallion cockpit

Medallion assigns every source its job—Shopify for revenue, platform APIs for spend, an independent model for attribution, the P&L for contribution—and puts an operator on the decision.

+One source of truth across systems
+Attribution, MER, and blended reads
+Decision → owner → next review
+Board- and investor-ready reporting

Certified partners

Google Partner
Meta Business Partner
Shopify Partners
Klaviyo Partner

The first 90 days

Momentum from week one. Results that compound.

In the first 90 days we find where profit is leaking, act on the clearest opportunities, and put the reporting and operating rhythm in place to keep the gains coming.

Days 01-30

Make the first moves.

Establish the baseline, identify immediate improvements, and set priorities with leadership.

Days 31-60

Build. Test. Learn.

Put the highest-priority work into market; align media, creative, conversion, and reporting.

Days 61-90

Refine. Focus the investment.

Review the evidence, expand what works, and set the next operating agenda.

Let’s build.

Tell us what you're building, what needs to change, and we’ll take a look.

$2B+Sales generated for brands we’ve worked with
$750M+Media managed against margin
20+Years building and operating
Google PartnerMeta Business PartnerShopify PartnersKlaviyo Partner
Start a conversation

Your next inflection point starts here

I'm reaching out as
As featured in
The Wall Street Journal
The New York Times
Bloomberg
CNBC
Forbes
Fortune
Ad Age
Adweek